Introduction
These Terms and Conditions (“Agreement”) govern the services provided by Turf Pride (“Company”) to its customers (“Customer”) for lawn care, décor, pest control, and related services. By engaging our services, you agree to be bound by this Agreement.
Scope of Services
The Company agrees to provide professional lawn care, pest control, and/or décor services as specified in the Customer’s service plan. Services include but are not limited to fertilization, weed control, pest treatment, aeration, lawn mowing, and other seasonal treatments. The Company will provide all equipment and solutions necessary to complete the work specified in the Customer’s service plan. The Company reserves the right to modify service schedules based on weather conditions, seasonal requirements, and other factors. Customers will be informed of significant changes to their schedule. Subcontractors may be employed to perform services. All subcontractors are required to adhere to the same standards and terms outlined in this Agreement.
Customer Responsibilities
Customers must provide accurate information about their property and ensure access for service providers, including unlocking gates and restraining pets. Customers are responsible for following maintenance recommendations such as watering schedules and mowing heights. Damage caused by Customer’s failure to comply with these responsibilities voids guarantees.
Payment Terms
Pay-as-You-Go: Payment is due immediately upon receipt of the invoice. Late payments may incur a late fee of $25 or a finance charge of 1.5% per month, whichever is greater, as permitted by law. Installment Plans: Monthly payments are calculated based on the total annual cost of services and are due on the agreed dates. Customers must ensure their payment methods remain current. Nonpayment for more than 30 days may result in suspension of services and potential termination of the Agreement. The Company reserves the right to recover costs associated with collection efforts, including attorney fees.
Contracted Term and Renewal
Services are contracted for a term specified in the Customer’s agreement (e.g., 12 months). Contracts automatically renew for the subsequent term unless canceled in writing at least 30 days before the end of the current term. Upon renewal, service fees may be adjusted. Any increase will not exceed 10% of the prior term’s fees and will be communicated to the Customer at least 30 days before the renewal date.
Warranties and Guarantees
The Company guarantees visible improvements in lawn health and pest reduction, provided the Customer follows all recommendations. The warranty does not cover issues caused by environmental factors, pre-existing conditions, or lack of proper care by the Customer. If dissatisfied, Customers must notify the Company within 30 days of the service in question. The Company will re-perform the service or issue a prorated credit at its discretion.
Liability and Limitation of Damages
The Company’s liability for any claim arising from services is limited to the amount paid for the disputed services. Under no circumstances is the Company responsible for indirect, incidental, or consequential damages, including lost profits, property damage, or personal injury.
Subcontractors
The Company may use subcontractors to fulfill service obligations. All subcontractors are required to meet the Company’s standards of quality and professionalism. Customers agree to allow subcontractors access to their property under the same terms as the Company.
Insurance and Indemnification
The Company carries general liability insurance to cover incidents arising from service activities. Customers agree to indemnify and hold harmless the Company and its subcontractors from claims resulting from the Customer’s negligence or breach of this Agreement.
Dispute Resolution
This Agreement is governed by the laws of Texas. Any disputes must be resolved exclusively in the courts located in Dallas County. Customers waive the right to join class action lawsuits against the Company.
Modifications and Notices
The Company reserves the right to update this Agreement. Changes will be posted on the Company’s website and communicated to Customers. Continued use of services constitutes acceptance of changes. All notices must be sent in writing to the contact information provided in the Customer’s account.
Termination
Customers may terminate this Agreement only at the end of the contracted term with at least 30 days’ prior written notice. The Company may terminate the Agreement for cause, including but not limited to nonpayment or Customer breaches, with immediate effect.
Entire Agreement
This Agreement constitutes the full understanding between the Customer and the Company. Any amendments must be in writing and signed by both parties.
Force Majeure
The Company is not liable for delays or non-performance caused by events beyond its reasonable control, including natural disasters, labor strikes, or government restrictions.
Severability
If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.
WE LOOK FORWARD TO TREATING YOUR LAWN LIKE OUR OWN!